PRASA Contact Details 1040 Burnett Street, Prasa House, Hatfield , Pretoria, Gauteng , 0028. Phone: 012 748 7000 011 013 1700 Directories: Postal Address: Private Bag X101, BRAAMFONTEIN, 2017 Street Address: 1040 Burnett Street, Prasa House, Hatfield , Pretoria, Gauteng , 0028 Phone: 012 748 7000 Fax: 012 774 6299The Government Communication and Information System maintains an online database of contact information for government structures and bodies, including national provincial and local departments, state-owned entities as well as foreign representatives in South Africa, media organisations, and a selection of other institutions such as Chapter 9 institutions (established by the Constitution) and development institutions such as the Nelson Mandela Foundation. Contact the Transport Information Centre (TIC) on 0800 65 64 63The City of Cape Town’s Transport Information Centre (TIC) is a 24-hour, seven-days-a-week call centre that provides residents and visitors with information on public transport in Cape Town. The service is currently available in English, Afrikaans and Xhosa. Emergency Numbers Metrorail Protection Services: (021) 449 4336 Report cable theft The public can assist the REU by reporting crime and vandalism, as this forms part of the intelligence that drives deployment and operations.Illicit and suspicious activity may be reported to any number listed below: Metrorail Protection Services hot-line – 021 449 4336/5056 RRPU Cape Town (platform 1) – 021 443 4325 RRPU Bellville – 021 941 6800 RRPU Philippi/Stock Road – 021 370 1011 RRPU Retreat – 021 710 5129 RRPU Radio Control/OPS room – 021 449 4309/10 SAPS Crime Stop – 0860 10111 Crime line – SMS 32211 City of Cape Town Metals Theft Unit – 0800 222 2771 Rewards of up to R25 000 are payable for information leading to successful conviction. Metrorail Reserve Coaches Tel: (021) 449 2366/3018/2180Email: promotions@metrorail.co.za / RTourism@prasa.comKeep in touch by following us on Social MediaFollow @ CapeTownTrains on Twitter and “like” us on Facebook. Search for Cape Metrorail Metrorail Western Cape Regional Office 01 Adderley Street Cape Town South Africa 8001 Switchboard: (021) 449 6480